What goes on a UGC invoice (the exact fields)
An invoice gets paid fast when accounts payable can process it without emailing you back. Every missing field is a reply, and every reply is another week. Include all of this, every time:
- Your legal name (or business name), address, and email — matching what's on your W-9.
- An invoice number and issue date — numbered sequentially, even if you're new.
- The brand's legal entity name and the billing contact's email — ask: "Who should this go to, and is there a PO number?"
- The PO number, if one exists. At bigger brands, an invoice without its PO doesn't get rejected — it gets ignored.
- One line per deliverable at the agreed rate: "2x 9:16 videos, one hook variation each — $600."
- Usage restated as its own line: "Paid usage, Meta, 90 days — $250." That puts the license and the money on the same page.
- What's included: "One revision round included."
- A due date written as a real date. "Due March 21" gets paid; "net 15" gets interpreted.
- How to pay you: bank details for direct transfer.
- A late-fee line: "Overdue balances accrue 1.5% per month."
You'll rarely collect it — the line signals you've done this before, and AP teams quietly move those invoices up the pile.
What payment terms should you set — and when do you ask for a deposit?
Default to net 15: short enough to protect you, normal enough that nobody flinches. Big brands will counter with net 30 because their payment runs are fixed — take it. Net 60 or 90 is a financing arrangement dressed up as policy; push back or price it in.
Ask for 50% up front when any of these is true:
- It's your first project with this brand.
- The total is over about $500.
- You're buying the product or props out of pocket.
- The brief keeps growing and nothing is signed yet.
A deposit isn't distrust — it splits risk where there's no history yet.
For first-time clients and founder DMs, payment on delivery is fair: watermarked preview first, clean files once the balance clears. A brand that bristles at a watermark on an unpaid video is telling you something — the same instinct behind other brand deal red flags.
What paperwork will brands send before they can pay you?
The bigger the brand, the more forms sit between "invoice sent" and "money received." None are optional — treat them as part of delivery:
- A W-9 (US creators): legal name, address, and SSN or EIN, so the brand can report what it paid you at year-end. Standard, not suspicious.
- A W-8BEN (non-US creators invoicing US brands): certifies you're not a US taxpayer so they don't withhold tax they shouldn't.
- A supplier portal — Bill.com, Tipalti, Coupa, SAP Ariba — where you register as a vendor, enter your bank details, and upload the W-9.
The trap nobody warns you about: at most companies, the payment clock doesn't start until vendor setup is complete. Net 30 quietly becomes net 50 because a W-9 sat in your inbox for a week and the portal invite sat for another. Ask about vendor onboarding when the deal is agreed, and return every form the day it lands.
Enter bank details only in the brand's real portal — a surprise "we've changed banks" email is a known freelancer scam; verify with your contact first.
What do you send when an invoice goes overdue, day by day?
Escalate on a calendar, not on your mood. Most late payments are process failures — a lost invoice, a missing PO — so the ladder starts friendly and firms up on schedule.
Days 1–2 overdue: the friendly nudge
Hi [name] — quick check on invoice #014, which was due yesterday. Could you confirm it's in your next payment run? Happy to resend it or fix anything holding it up.
Assume a mess-up, not malice. This message alone clears about half of late invoices.
Day 14: the firm note
Hi [name] — invoice #014 is now two weeks past due. As noted on the invoice, a 1.5% monthly late fee applies from [date]. Can you confirm a payment date by Friday?
Name the late fee and ask for a date — reassurance is not an answer. And CC the marketer who hired you: invoices die in AP; the person who booked you revives them.
Day 30: the final notice
Hi [name] — invoice #014 is 30 days overdue. Per our agreement, the content license activates on full payment, so I have to ask that all use of the videos is paused until the balance is settled. If payment is already on the way, a quick confirmation today keeps this simple.
Keep every promise in writing. If someone commits on a call, email it back the same hour: "Confirming what we discussed — payment by the 12th."
Can you pull usage rights if a brand never pays?
Yes — if your terms tie the license to payment, which is exactly why they should. When the invoice says usage rights activate on full payment, a brand running your video before paying is running content it doesn't own. It's the strongest card you hold.
Play it in order:
- State it in the day-30 note — a marketer realizing the ads aren't licensed is usually enough.
- If the ads keep running, Meta and TikTok both have intellectual-property report forms. This is the nuclear option — it gets the content pulled and ends the relationship, so save it for after the final notice.
- For real money, small claims court is more usable than creators think: most US states take claims up to $5,000–$10,000, filing is cheap, and a filed claim often produces a same-week payment.
Pulling rights is the fire alarm, not the plan. The plan is everything upstream — a complete invoice, a deposit from first-timers, paperwork done early, follow-ups on a calendar, and usage rights priced and written down before the file leaves your hands. Invoice like a business and you'll mostly get paid like one.
FAQ
Will charging a late fee scare brands off? No. AP teams see late-fee terms every day — they read as standard, not aggressive.
What's the best way to actually receive the money? Direct bank transfer (ACH in the US) — no fees, no middleman. Internationally, Wise usually beats PayPal; for small one-offs PayPal is fine — price in the roughly 3% cut.
The brand keeps saying payment is "processing." What do I ask? One precise question: "What date is your next payment run, and is invoice #014 in it?" A real AP team answers in one line. No date means you're not in the queue — keep climbing the ladder.
Do you need an LLC to invoice brands? No. You can invoice as an individual with your SSN on the W-9. If you'd rather not share it, a free EIN from the IRS takes minutes — no LLC required.